Resources
Media Guide
A media guide for South African teams, showing which photos and videos help when checking fitment, faults, and line conditions.
How Media Guide supports a working print week
This media guide shows what photos and videos help us assess a print line properly. Send clear views of the dryer position, surrounding equipment, power connections, and any fault symptoms on your flash or heater bank.
Show the full print line before you zoom in on the fault. A useful set starts with the garment or pack, then the flash unit position, platen area, control box, and supply connection. In South African shops, dust on inland lines and moisture near the coast can change how ceramic IR and quartz banks look in photos, so include clear shots taken with the unit switched off and again while it is heating.
Begin with one wide photo from operator side height. Then add close images of the heater face, cables, plugs, breaker point, and any discolouration on screens, platens, or guards. Short video clips help more than long recordings when the issue is cycling, uneven glow, or a relay clicking on and off.
Photos that help fault finding
Good media lets us compare placement, coverage, and visible wear against the line details on hand. Include the dryer model if known, the print type being cured, and whether the problem shows on first strike or after the line warms up. If the unit sits over a ScreenMaster-style station, show the head clearance and platen travel through one cycle.
Link the media guide request to the related line note and cure log entry before widening the scope. Confirm the line details again before any unit or spare leaves our side. Dryer sizing depends on belt width, ink type and the pieces you run per hour, so list those in your message.
- Wide view of complete press position
- Close shot of heater face and guards
- Video of cycling, glow, or trip event
Line conditions worth showing
Record what sits around the flash area, not only the faulty part. Nearby print heads, pallets, extractor ducting, extension leads, and packed stock can all affect access, heat drift, and fitment decisions. For sites in Johannesburg, Durban, Cape Town, and smaller regional plants, a clear aisle view often explains more than another written description.
Include the incoming power point and any plug top, isolator, or distribution board used for the unit. If load-shedding or generator changeover plays a part, note when the fault appears after power returns. On coastal sites, salt air marks and corrosion around terminals should be photographed closely.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
Checks before you upload media
Use the media guide to send clear photos and video of the dryer, control panel, and heat area, plus notes on faults already found. Keep the subject line exact.
Match the photos and clips to the correct line note before they go anywhere. Add a short written note with garment or packaging type, cure target, and faults already observed by the team on site. That keeps the media tied to the right unit and avoids mixing one heater bank with another spare or line record.
What our Flash Dryer customers say
Verified Google reviews